VIRTUAL LANDLINE SERVICE FOR BUSINESSES

BUSINESS CALLS ON ANY DEVICE

Services

Prestige's Virtual Landline Service

A virtual landline to number mobile system allows you to take inbound calls, and make outbound calls, no matter where you are in the world. Here at Prestige Telecom Group, we have seen the benefits of being able to answer incoming calls, using complex call routing, for businesses up and down the UK, from our base in Hampshire. The ability to answer business calls wherever you are can ensure you’re seen as a business that can help existing, and potential, customers no matter the time of day.

We can help you implement a virtual landline phone system into your business so that you’re able to benefit from virtual phone services from day one. We’ve helped countless small and medium-sized businesses with their business phone solutions and have allowed them, and their customer service teams, to work wherever they please while still appearing to have a physical telephone number.

For more information about how you can benefit from smart call management and unlimited inbound calls, as well as plenty of other benefits that come from using these mobile phone systems for your business, then get in touch with our sales team here at Prestige Telecom Group by phone on 03303 200 222, or email us at info@prestigetelecomgroup.co.uk and we’ll schedule a call at a convenient time for you. We have helped businesses and companies across the UK in areas such as Southampton, Cardiff, Bristol, and further afield in the Midlands, East Anglia, and the North-West, and look forward to assisting you.

virtual landlines for businesses

Perfect Solution For Your Business. We provide a single point communication solution across your business.

In Detail

What Is A Virtual Landline, And How Does It Work?

A virtual landline is just one of many types of virtual phone systems that makes it look like, to the person making the call, you have a physical business landline phone. Whereas, in actuality, your ‘office phone’ is just a number that automatically redirects to your current phone or any internet device that can be used for calls, be it a mobile smartphone, cloud-based VOIP phone system, tablet, or even a smartwatch!

A virtual landline telephone, from telephone system providers such as Prestige Telecom Group, allows you to have one, simple, phone number that can be used across your business. This simplicity reduces confusion for people and clients, be they existing customers or prospective ones, when they are looking to call you. For your business, you can rest assured knowing you’ll never miss out on a call containing vital information or potential new business opportunities.

As well as allowing you to give great service to customers no matter where you are, a virtual landline number is also much cheaper. Rather than paying for costly phone bills or phone contracts, instead, you can benefit from a landline phone provider that reduces phone number costs because you’re using a digital phone, as opposed to a single cell phone, or a temporary phone, that is being used for office calls only.

Here at Prestige Telecom, we have offered these types of solutions for clients for years now and feel confident that we’re able to help you set up the best virtual landline for your business. We can help with the entire process, from educating you as to the benefits of minimum call charges, incoming call management, and secret call screening, to helping you select an appropriate solution based on tariffs and monthly plan, which, incidentally, range from 12 months to 36 months. Once your very own Prestige account manager has set your system up, you can start to enjoy all these benefits, and more, knowing that you’ll now never miss a phone call that could, potentially, take your business to new heights.

Types Of Virtual Landlines

There are plenty of virtual numbers that are available to choose from, however, you can broadly split them into two different categories. The first category of numbers are ones with a geographical code, for instance, if you live in Greater Manchester your number would begin with 0161, or, if you operated in Birmingham, your number would begin with 0121. The second category of virtual landlines are national UK numbers, this section is split into two numbers – 0800 (which is a freephone) and 033 (which charges a normal rate). 

Selecting your number may seem like a straightforward process and one that doesn’t require a lot of planning – however, that is only half right. When choosing what type of number, keep in mind your business, its presence in the local area, and what your customers are more likely to respond to. For example, let’s say you’re a local business that helps people when they have issues with their plumbing, there is a good chance that your reach, as a business, only extends to the borders of your local area. In this instance, a local number may be far more appropriate as people are more likely to answer/dial that phone number because they recognise the start of the number and will work out that it is the local plumbing company calling them. 

Here at Prestige Telecom, we provide a business, with several local presences, multiple location-based numbers that are automatically routed to their one phone, via our mobile app for no extra cost. For example, let’s say you work in construction and operate in Sheffield, Leeds and Nottingham, our team can set up your virtual landline package so that people in those areas can dial an 0114, 0113, or 0115 number like they would a local business, and that call will be directed to your phone. This gives you the ability to grow your business without losing that local touch that attracted people to you in the first place.

On the other hand, for bigger businesses, that operate nationally, a UK number may be more appropriate and, especially with an 0800 number, people know they won’t get charged so are more likely to pick up. This option is great if you spend your days on the phone calling prospective clients. Also, the public knows that companies with an 0800 number can be contacted for free and, as a result, they may well see an increased number of leads for potential sales, and longer interactions with customers, especially when they are calling a customer support team because they have a problem that needs fixing. This time spent with customers, especially for small businesses that are looking to make their mark, can be the difference, in the long-run at least, between success and failure. People over time will see that you’re a business who is willing to spend the time with the customer. To sum up, then, it’s easy to see why selecting the right number for your business is actually quite important. 

What Is The Difference Between VoIP And A Virtual Landline System?

Both VoIP (Voice over Internet Protocol) and virtual landlines are very similar and, in many ways, interlinked. They are similar because they both use a virtual number that prospective clients, or existing customers, use to ring your business. Traditionally, however, a VoIP does tend to offer more features such as auto-attendant mode and call management. In general, a virtual landline is just a call forwarding system that can be linked to any number of phone devices, both mobile, and landline. For VoIP, existing and potential customers use the same number throughout the entire call journey whereas, with a virtual landline, the customer begins the conversation dialling the virtual phone number that they see advertised, and ends it on the fixed number of the person receiving the call. 

The differences are apparent but ultimately the choice about which one you pick is up to you. Differing business needs and priorities, amount of users, money available for telecoms investment, as well as dozens of other reasons may persuade you to choose either one of these systems. Neither one is necessarily better than the other, you just might find that one suits you more. 

Thankfully, here at Prestige Telecom, you don’t have to choose between either system because we actually include all of the features you would receive on a VoIP system, within our Virtual Landline package. This includes features such as an auto-attendant, call recording, ring groups, operating hours, voicemail to email, and much more. While most suppliers favour offering two different services that have stark differences, we don’t think you should miss out on a feature-rich VoIP platform just because a virtual landline works better for you.

A Brief History Of Telephones: From Alexander Graham Bell, To A Virtual Network Of Landlines

In a little over 140 years, the world has gone from clunky landlines that were expensive, unreliable and poor, to phone systems, and conversations, that are done entirely online, with no physical hardware – be that from a switchboard or cable. So, here, we thought we’d take a look back at the history of the telephone to see how we arrived at this point, and what the future looks like for companies and organisations that use telephony to grow their business. 

Before the invention of the landline in 1876 by a certain Alexander Graham Bell, there was no way of being able to communicate with people over any reasonable distance (other than maybe shouting really loud!). Once Graham Bell had had his epiphany, the world of telecoms was revolutionised. It’s not inaccurate to say that this invention helped pave the way for the smartphones, smartwatches and other devices that we use to communicate with clients and customers. The first telephone call occurred on 10th March 1876 once Graham Bell, who heralded from Scotland, received the patent for his device. 

A far cry from today’s super-fast, fibre optic VoIP systems and virtual landlines, the original telephones were far more analogue and simplistic. They mainly consisted of magnets, copper coils, and iron membranes. Landline telephones quickly became a popular way of communicating, especially for people that could afford it. This system of landlines became known as the Public Switched Telephone Network (PSTN) which is, today, a network that covers the entire world.

Fast forward to the 1980s and phones were just as clunky and unreliable as their previous models. It wasn’t uncommon for people to have to carry around a battery pack to keep their phone operating, and the idea of automatic call routing, and on-brand on-hold music, was still just a pipe dream. For businesses who were interested in selling to clients, call tracking, and the ability to offer a constant customer service was limited and could only be done on a hunch. Records were kept by hand, or on very rudimentary computers, and, therefore, weren’t very accurate. This led to processes and client calls just taking far longer than needed. 

140 odd years later and the world of telephony is completely unrecognisable. In fact, if you showed virtual landlines and VoIP to Alexander Graham Bell now he’d probably have to sit down! Nowadays, the cost, accessibility, and features that come with business telecoms are just as revolutionary as that famed original design and first conversation. For businesses that use different communication solutions, such as virtual landlines, the ability to speak to anyone, anywhere in the world as if they were next to them, leave voicemails detailing important information at the push of a button, and enjoy affordable pricing structures is the difference between success and failure. Despite all this advancement in technology and features, the core purpose remains the same all these years later. That core purpose is about being able to stay in touch with customers and clients so that you’re recognised as a business that puts them at the heart of your daily activities. 

What Are The Benefits Of This Type Of Phone System?

As we’ve said, a virtual landline, or virtual phone number, uses IP telephony and call forwarding so you can use handsets for calls to customers. A caller, be they an outbound caller or inbound caller, can dial one number and think they are calling a physical landline, unaware that the call is being diverted to a team of people across mobile devices, VOIP systems or laptops and computers that can make and receive phone calls.

There are plenty of benefits to using a system that creates a virtual landline number on mobile, as we’ll explain in this section. A fundamental benefit to using virtual landlines in the UK is that you can, essentially, split your one mobile device into two phones. A virtual landline allows your mobile device to act as a business telecommunication solution, it also separates personal contacts from business contacts, and stops potentially nuisance callers from having your personal number and contacting you at busy times of the day.

Another key benefit is that a virtual landline ensures you have consistency across your branding. One number allows you to post it on your website, social media channels, such as Instagram or Twitter, or in physical spaces such as billboards, safe in the knowledge that that is the only point of contact. Keeping things streamlined and professional makes you look good and ensures actual callers aren’t left to leave a voicemail.

Communication solutions such as these require no hardware. Opting for a virtual landline doesn’t require you, or your business, to invest in new equipment, be that phones, tablets or aerials. The packages that we offer here at Prestige Telecom Group are compatible with all smartphones, be they personal or otherwise, and can be installed on there without any fuss or extra cost.

A final key benefit is the level of customisation that comes with a phone system such as this. There are so many features that come with using virtual landlines for mobiles. From call forwarding, which allows you, in real-time, to divert a call to another employee, to SMS and email notifications, and the ability to engage in conferencing. It doesn’t matter where members of your team are in the country, or the world, you can get extensions for each and every one of them.

4 Other Reasons To Purchase A Virtual Landline:

  1. A virtual landline gives your business a local identity. With so many people purchasing goods and services within a relatively small radius of where they live, the need to appear local to them is vital. This is something that is often underappreciated but is no less effective. And, what’s great about our virtual landline solution is that we can create several numbers, for several areas, that are relevant to a host of different target customers, all of which redirect back to your one device. We can create a virtual landline package suitable for hosting several numbers, and help you get connected to countless target markets across the country, without losing the critical ‘local touch’.
  2. Appropriate numbers go beyond just being able to receive calls, they also enhance your marketing capabilities. With various numbers for different towns, cities, and areas, you can tailor your marketing for each area – from social media feeds, business cards, letters, and online advertising, you’re able to create marketing content that features details that are relevant to a specific target audience.
  3. The host of benefits don’t stop there, from a practical sense virtual landlines require no extra equipment, lines, or phones. There is no need to book an installation slot, take time out of your day to install new equipment, or wait on a technician to do it because everything is done on the cloud, you simply speak to your dedicated account manager who will add another virtual landline to your plan.
  4. Smart numbers, even on our most basic package, are for life. The number isn’t tied to a physical line or premises meaning you’re free to move, relocate, and work in ways that suit you, safe in the knowledge the appearance of having a local office, close to your customers, remains strong. 

 

Is A Virtual Number Safe?

Broadly, yes. Virtual numbers are very safe and the chances of them being hacked or abused by people with mal intentions are very small, especially for small to medium-sized businesses that have no reason to suspect people are out to get them. However, as the old saying goes, “it’s better to be safe than sorry”, so, as well as dedicated support from our team of experts, there are a few things you can do to ensure maximum security for your virtual landline service.

The first thing you should do, for virtual landlines, VoIP devices, laptop devices, and any other piece of equipment, is to update their operating systems (OS) as and when they request. Putting this off for an extended period of time can leave you potentially vulnerable to more sophisticated attacks that may have developed beyond the security capabilities of the now-defunct OS that you’ve yet to update.

Using complex, secure passwords is another thing that you should do. By using special characters (e.g. !, ?, @), capital letters, and numbers, you make it that bit harder for any potential hacker to try and break into your phone systems and pose as you to customers. Similar to updating your OS, strong passwords should be a part of your wider tech habits and, if you want to be extra secure, you could even look to change your password once a month. While changing it is optional, it does have the potential to give you that extra peace of mind and leave you 100% sure that you’re secure.

Finally, another good habit to get into is that when you’re using public wifi to make or receive calls from a virtual landline, be sure to use a professional VPN (Virtual Private Network) to ensure your details aren’t being viewed by someone who has hacked the network. Public wifi networks can be accessed by everyone, hence why they’re public, which does leave you open to potential phishing scams.

 

Features And Options Included In Your Plans

Very often, virtual landlines come with a bunch of amazing features as standard. At Prestige Telecom, our plans include a host of incredible benefits and features that appeal to customers who would have once thought them too expensive. We’re passionate about providing packages that include these features from the start, not as pricey optional extras. We’ve broken down some of the most notable features of virtual landlines so that, when you get in touch with our amazing sales team, you’ll have an idea about the exciting benefits you can expect to enjoy from day one.

  • Call Recording – Great for future training sessions or to showcase examples of exemplary customer service, call recording allows you to record any interaction with potential, or existing, clients. Call recording allows businesses to teach employees about how to deal with angry, or rude, customers with real-world examples. 
  • Whisper Messages – A whisper message is a brief introductory sentence that lets you, the person receiving the call, know that this is a business call. This initial message can switch your focus to ‘business mode’ (very handy if you have already left the office) and allow you to answer the call in the most professional manner possible and not be caught out giving an inappropriate greeting. 
  • Auto Responder – To save time, an auto-responder can be put in place that allows you to give the person calling an option to press a button for a specific department. This feature also helps if they have a specific issue because the auto-responder function can ensure they eventually speak to the right person the first time around.
  • Out-of-hours Call Management – Let the customer know if you’re closed or open with this kind of call management. Enjoy your weekends, and well-earned holidays, knowing that an appropriate message to callers is in place to let them know of relevant business hours.
  • Divert To Different Numbers – If the person who usually receives the call on your business’s virtual landline is off on annual leave, the designated mobile phone can be redirected to someone who is available, ensuring there will always be someone ready to answer the phone on behalf of your business. 
  • Blacklist Unwanted Numbers – In a business work environment, every minute counts. Therefore, you can’t afford to waste a second answering calls from companies, call centres, or automated bots that you have no interest in listening to. Virtual landlines can undergo anonymous call rejection, and blacklist certain numbers all together if they become a nuisance. 
  • Juggle Multiple Calls Easily – Seamlessly divert multiple calls to different individuals in a business. A business communication solution such as this means you’ll never have to wait to ring someone back while you’re on the phone to someone else. This, again, gives the impression you’re a larger company than you maybe are and one that can always answer the phone. 
Why Virtual Landline?

Why A Virtual Landline Number For Businesses Is So Important In 2021

Effective business communications are apparent in their benefits and the effect they have on business growth. Here at Prestige Telecom, we offer different types of business communication to companies and organisations of all shapes and sizes across the UK. As we’ll detail below, from small businesses, that may only contain 3-5 people, and medium-sized business of up to 100 staff, that are looking to consolidate their position, right the way through to giant enterprises that have hundreds of staff, dozens of departments, and complex hierarchies – we work with them all. We know that business telecommunication services can appear daunting and complicated, but that doesn’t make them any less significant. In this modern fast-paced business environment, the differences, and margins of success, between competitors is razor-thin so, by having a sophisticated telecoms architecture in place, you can ensure that you’ll be available to help during moments when competitors may not be there.

Having a virtual landline, as we’ve detailed, opens your business up and creates an image of a company that is available for their clients day or night, and puts customer service at the heart of everything they do. It is sometimes overlooked but good customer service sticks in the minds of people for a very long time – make them feel special and you might find that you have a customer for life. What follows is a breakdown of why virtual landline numbers are so important for businesses of all shapes and sizes.

For Small Businesses

Starting a small business is no mean feat. Very often, there is a great deal of risk involved but the promise of making it, and offering products or services that are either unique or high-quality, spur you on to work harder. We work with plenty of small businesses at Prestige Telecom and take real pride in supporting them by providing effective business telecom solutions that are affordable without feeling cheap. When competing against bigger businesses in your industry the need to attract, and retain, customers is a matter of absolute necessity. These initial customers will very likely form the building blocks of your business. A virtual landline helps you save money on office space and allows you to grow your business more flexibly, without sacrificing the ability to provide excellent, memorable, customer service at a moment’s notice. You can also expand the reach of your business and offer your services to people further afield, both in the UK, and the wider world. Virtual landlines can also be scaled up as quickly as your business grows so you can rest assured that you won’t be hampered, or punished, for being successful and expanding your team.

For Medium-sized Companies

Companies in this category have worked hard to establish themselves as stable, fought for customers, and now want to find ways to expand, or consolidate their strong position. As the owner of a medium-sized company, maybe you want to be able to offer flexible, remote working to current, and new, members of staff without sacrificing customer service. Or, you’re fed up of constantly answering the phone and going on fact-finding missions to find answers for customers. Whatever your reason for wanting a virtual landline – we can help. To take things up a level you need to be able to offer a suite of communication methods, be it virtual landlines, or other systems such as chatbots, that ensure customers can reach you. Medium-sized companies, that employ between 20 and a 100 people, can find themselves at an impasse at this stage. Do they risk further investment to achieve more growth? Or do they stay at their current level? Here at Prestige Telecom, we can help businesses at this growth stage and will offer up a virtual landline number to mobile solution that works for them, and their business goals.

For Enterprises

As an enterprise, you’re responsible for the employment of hundreds, have probably spent decades building your business and witnessed first hand the changes in communication solutions. You may already have virtual landlines and VoIP systems in place and are already aware of why they are so important for sustained success. All that, however, doesn’t mean problems aren’t still present. At Prestige Telecom, we can help your enterprise find virtual landline plans that are not only cheaper than your current deal but come with exciting new features and options that will enhance your experience. When you’re at the top of your industry, the differences between winning and losing can be slim, but the effects can be huge. We’re experienced in implementing multiple layers of virtual landlines for businesses that operate in a high stakes world, and understand that even the slightest fault can cause real issues. Our account managers, therefore, work hard to offer impeccable service and the latest in technology to ensure enterprises stay ahead of the field.

How Do I Get A Virtual Number?

Getting a virtual number couldn’t be easier. Once you’ve spoken to our team you simply open an account and select a plan that works for you in terms of monthly costs, contract length, and additional features. Then, you select the area, or areas, where you’d like to target with a number and before you know it, you’ll have a host of local numbers, or an 0800 one if that is your preference, for people in those areas to ring to enquire about your products and services.

The great thing is that, because we’re a cloud-based telephone system supplier, we can add new numbers or remove them in minutes. Let’s say, for example, that a sudden business opportunity opens up, and a new market for you to operate in has suddenly become available, to maximise your efforts a local number would be extremely beneficial as it gives people in that area reassurance that you have a presence there, and are able to help them. All you need to do is give us a call and in minutes we can create a number that is based on the area code of the place that you’re now looking to target, meaning you’ll never miss out on an opportunity to hear from potential clients and customers who ring you.

For overseas clients, you can quickly set up an international number so that your potential reach can be extended globally. This gives you an even greater opportunity to attract new business in markets and territories that you never even thought possible but, thanks to virtual landlines and numbers, it is more than possible and super easy to set up. It’s no exaggeration to say that virtual numbers can jump start your growth plans, and help you grow your business in new, diverse, and exciting ways.

Can You Have A Landline Number For A Mobile?

Absolutely, as we’ve touched on you can effectively turn your mobile phone into a landline number and answer/make calls with a number that is connected to a specific area, without actually having a physical presence in that place. A landline gives the appearance of a local presence in an area, increasing the chances of customers ringing your number. For instance, if you’re based outside London, but want to target people who are based more centrally, you can set up landlines for 0203, 0204, 0207, and 0208 numbers and easily give the impression you operate in the city.

Number Porting: Everything You Need To Know

Porting a number is a great option if you currently have a local number and are relocating to a different area, but want to keep that number, and therefore, the impression that you still operate in that area. With rising office rents in big cities and more expensive costs of living, plenty of businesses are seeing the appeal of moving to areas outside of the immediate city centre. This is where porting is so useful because, to customers both new and existing, they still think you operate in a city centre, or in the area where that number is associated.

With Prestige Telecom Group, we can help you port existing numbers, and add these to new virtual landlines so you have the exact list of numbers you want. And the best part is that porting a number, in most cases, takes minutes. Porting is a great cost-saving exercise too, there is no need to have new phone lines installed, or order new equipment such as phone systems, you simply add the number to your plan and that’s it. As well as costs, porting also saves you a lot of hassle, leaving you to focus on more pressing business matters, safe in the knowledge your numbers are all sorted.

We advise our clients that they should port their numbers before switching as this helps ensure there is zero interruption in the service (i.e. your ability to receive calls) after the porting occurs.

What is the difference between number porting and call forwarding?

Porting is a permanent means of moving a phone number to another provider because the old account associated with that number has now been closed. The difference between this and forwarding is that the number keeps its association with the old account, but instead is forwarded to another number or person.

How Prestige Telecom Group Can Help You With Our Virtual Landline Service

As experts in telecoms, offering services such as VOIP, business mobile broadband and business mobiles, we love this type of telephone system. We love the flexibility it gives to businesses and how it ensures they can offer their services to people no matter where they are. Communication, and being seen as a business that is in contact with its valued customers, should not be underestimated. Clients will forgive a great deal, and appreciate you a lot more, if they know there is someone on the other end of the phone, ready to respond, at all times of the day.

If this seems like something you’d benefit from then you should absolutely get in touch with our team of experts at Prestige Telecom today. They have an innate knowledge of this solution and can help you implement it so that it is effective and bespoke to you and your business – whether you’re a one-man-band or a team of dozens. We know that, while the technology behind virtual landlines is interesting, it isn’t the main reason you choose this solution, you choose it because you want the seamless, effective benefits that will help your business. We’ll skip past the jargon, and unnecessary conversations, and instead, spend that time speaking to you in plain-English about the things that matter – tariffs and length of plan.

The contracts that we offer are all short to medium term so you can tweak and adjust it based on ever-changing business needs. You can also be sure that we’ll never hide costs or charge you hidden fees. We have one price per user and that’s all you’ll ever need to pay – it’s that simple. As we mentioned at the top of the page, upon choosing this service, you’ll be assigned a dedicated member of our accounts team who will work for you, ensuring the price you’re paying is always the best one that is out there. If any new features, products, or services arise that we think may be of interest to you, your account manager will proactively reach out to let you know about them so you’re always aware of how new cutting-edge technology can benefit you.

We’ll walk you through the process and, through online demos, train you and your team to use the virtual landline software to the fullest of its capabilities so you can get the most out of this investment, beyond just accepting and making calls. And, of course, we’ll always be there to answer questions or resolve any issues that you may have once you’re up-and-running with this effective business communication system.

Why Choose Prestige Telecom Group?

We could talk for days about why we think we are the best virtual landline provider in the UK but, of course, we’re ever so slightly biased! So instead, why not check out our Trustpilot reviews, or our awards? As proof of our effectiveness in providing telecommunications solutions, you only have to look at our 2800+ Trustpilot reviews – 80% of which are ‘excellent’ or 5-stars. In addition to customer reviews, we’re also recognised by industry bodies such as the Best Companies Accreditation, who recently gave us 3-stars. 

After surveying our customers we were proud to hear that 86% of them would recommend us to friends or fellow business owners, 69% of people saved money when they switched to us and a whopping 94% of people we asked said they would happily renew their deals which include 12-24 month options, as well as 36-month plans.

What Is The Best Virtual Landline Deal For Me?

The best virtual landline deal is the one that works for you, your staff and your business – it’s that simple. Sure, there are more premium virtual landline offers available that come with a host of brilliant features, but, if they aren’t right for you, then they are next to useless. Our team doesn’t look to sell you the biggest, most expensive package, we don’t work like that. Instead, we listen to the problems that you face with your current telecommunications systems and come up with a bespoke package of effective solutions that will work perfectly for you.

If, for instance, you’ve recently missed out on a big piece of business because the potential client couldn’t get through to you, we’ll implement virtual landline features that ensure this never happens again. Or, if you find yourself getting frustrated because you’re not able to provide specialist advice to customers, and getting in touch with a colleague (who has this knowledge) is taking too long, we can ensure that you’re able to immediately divert the call to the person in IT who can help fix an issue or the team member in the graphics department who can help action specific feedback. 

All businesses have unique challenges and that’s before you even begin to think about telecommunications. The services that you use from a dedicated telecom provider, such as Prestige Telecom, shouldn’t be a hindrance, and, at the very least, should not be adding to your existing pile of challenges. All this, and more, is why we only offer packages and plans that suit your current ways of working and don’t overwhelm you with features.

0330

What Are 0330 Numbers?

0330 numbers are non-geographical numbers that aren’t linked to a locality in the UK. If you’re calling a 0330 number, there’s no guessing where the number is actually from. These numbers were introduced over a decade ago in 2007 and were deemed a great alternative for businesses that wanted to remain free of local area codes. 

Companies previously relied on 0800 phone numbers which are called toll-free numbers. These numbers were necessary for businesses to operate on a national scale. However, they weren’t exactly cost-friendly. 0800 numbers are free for callers but not to you, the customer. You pay for the incoming calls on your 0800 phone number. 0330 numbers served as a great option for numbers and saved them a lot of money. This is why companies are widely using 0330 numbers to operate nationally.  

Even though this isn’t a local geographic number for customers, it’s still cost-effective for customers. No matter where the call is being placed from, the charges of the call will be the same as the 01 and 02 area codes. This means 0330 numbers aren’t just saving you money; they’re not charging your customers any extra. 

Ever since their inception, 0330 numbers have widely gained popularity among UK citizens. They have become a mainstream number that people are extremely likely to call. 

E-commerce businesses that are located in a certain locality but serve around the country are the perfect candidates to use 0330 numbers. They are providing their services around the whole country but don’t have the employees required to be physically present in each city. If this speaks the scenario for your business, too, 0330 numbers are the perfect landline number to use. They’ll allow you to provide quality customer support around the country without being present in those locations. 

Updating numbers is a pretty costly ordeal and when you’re dealing with the charges of relocating your entire business, updating numbers is a cost you’ll happily ignore. With 0330, you’re completely free of a geographical location. You can change your office location a dozen times, but you still won’t have the need to change your phone numbers. This isn’t just helpful in terms of cost. This creates less confusion among your customers as they will always need to call one number, and you won’t have to market a new number every now and then. 

Setting up 0330 numbers is extremely beneficial for you and your company. They will significantly reduce your telephone bills while providing the utmost level of convenience for you and your customers. Your 0330 number can divert to your mobile at no additional cost or your 0330 number can sit on your VoIP system.  

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Virtual landlines free you from the need to be near an office phone and allow you to work remotely while appearing to be a business that can answer the phone at a moments notice – it really does give you the best of both worlds. So, if you’re interested in being attentive to clients and new potential business, but want the freedom to work wherever you wish, then get in touch with Prestige Telecom Group today to learn more about how we can seamlessly integrate this solution into your small, or medium-sized, business or enterprise.

From our base in Gosport, we can help you no matter where you are in the country, be it the Isle of Wight, Bognor Regis, Worthing, or further afield in Basingstoke, Bath or Dorchester. Simply call us on 03303 200 222 or email us at info@prestigetelecomgroup.co.uk and a member of our team will get in touch with you. We’re excited to hear how we can help!

Have Questions?

FAQ

Diverting your landline telephone to your mobile is super easy and comes with a host of benefits for you and the caller. On a regular device, begin by picking up the telephone so that you hear the dial tone. Then, enter the numbers ’21’ followed by the number that you want the call to be diverted to, confirm this by pressing the hash-key (#). For example, you’ll want to type something like: ‘2107319591725#’. Once that is done, you’ll often hear a confirmation along the lines of ‘service feature activated’. If you’re a business that is growing at scale, however, then a proper virtual landline infrastructure should be considered as it can go beyond just diverting calls and offer other features.

A virtual phone call is quite simply a call that takes place over a digital connection. The ‘virtualness’ of it comes from the fact that no physical infrastructure, such as traditional landline phones or phone lines, are used to make or receive a phone call. A virtual phone call works by turning speech from one user into data, scrambling it, and sending it to the other person, converting it back to speech, and playing it through the phone – all of this is done in a matter of milliseconds. To the people on each end of the call, they don’t even notice this process because it happens so quickly, instead, they just enjoy clearer call quality.

In theory, yes. You can use your home phone to make and receive calls from prospective clients and customers. However, there is a big caveat to that, just because you can, does that mean you should? While it may seem like a quick-fix, this may only be good in the short term. If your business, that you operate from home, begins to expand, getting regular phone calls from customers to your personal home phone may quickly present logistical problems. What if one of your family members answers it? What if someone else is on the phone at the time of the incoming call? What if you’re out at the time of the call? Thankfully, all this can be eradicated with a virtual landline that gives your business the illusion of a physical location, without needing you to disclose your personal landline.

Yes – by downloading the correct software you can effectively turn your laptop, or any internet-enabled device for that matter, into a business phone. You just receive the call on your laptop and speak as if you were on the phone. That is one of the many advantages of a virtual phone system is that, to the person making the call, they think they are just calling a regular landline number. As we’ve stated, this means you can appear to have a physical location be it the UK as a whole, or somewhere within it, that is more specific, such as Manchester or Leeds.

While there may be no hard evidence, the assumption couldn’t be clearer, having a landline number, be it traditional, or part of virtual phone services is an absolute must. At the very least, it won’t harm your business. For local businesses or businesses that wish to appear local, a landline with a geographic code (0121, 0161 etc) can instil immediate trust and convenience because the person making the call already assumes that they are calling a local business that can sort their needs quicker because they are nearby. Of course, in the modern world, all avenues of communication, from VoIP digital phones right the way through to chatbots, should be considered as the way people interact changes. A virtual landline should be thought of as a priority when selecting which methods to employ.

Yes. To put it simply. Calls do not travel over the traditional telephony methods. Calls travel through the internet.  

We can port any number in the UK onto our Virtual Landline platform. Porting can be a difficult experience, but the industry is getting a whole lot better. Prestige are experts in this field, you can be confident we can port any number in the UK.

We call this our Virtual Landline offering.

Set up is really simple. We will have your new number, with your chosen are codes, live within 48 hours. We provide dedicated training over the phone on how to get the most of your new landline numbers.

You can do this by calling your existing provider. If you’re with BT, then you can do this yourself with a desk phone. Dial *121*, then add the phone number you want to divert to, then press #.

You can receive calls from your landline to your mobile by simply placing a divert. You existing provider can do this for you. A more cost-effective way would be to port your landline number across to our Virtual Landline solution. When you divert calls from you’re physical landline to you’re mobile, you will be charged for incoming calls. We do not charge for calls on our Virtual Landline system.

Our Virtual Landline offering will call you’re mobile automatically. You can receive calls through our mobile app, directly on the GSM network, on our desktop application or desk phone.

The quickest and most simple way is to dial your own mobile. If you do not have a telephone connection to your physical landline, then you will need to contact your current provider or check on your landline bill.

Any area code in the UK. You can see a full list here

0330 numbers are non-geographical numbers that aren’t linked to a locality in the UK. If you’re calling a 0330 number, there’s no guessing where the number is actually from. These numbers were introduced over a decade ago in 2007 and were deemed a great alternative for businesses that wanted to remain free of local area codes.

London area code is 020. They have 0203,0207 & 0208.

The UK has around 774 different are codes in the UK.

Call prestige, get setup within 48 hours and benefit from all of our Virtual Landline features that come free of charge with your new London number.

0300 numbers are free to you to call, depending on your phone provider. With Prestige, 0330 numbers are free for you to have on your Virtual Landline solution. We do not charge a rental fee against number.

Absolutely. You can do this instantly through are award winning app.

We do not charge for calls to UK landlines & UK mobiles with our Virtual Landline system.

Yes. Through our award-winning application, you can instantly divert your landline numbers to any destination.

This is another term for a Virtual Landline number.

Yes. Our Virtual Landline voicemail solution provides you with visual voicemail. We also send you an automatic email with the audio file attached and the voicemail message transcript.

Yes, it is. London has 0203, 0208 & 0207. 

Our award-winning application allows you to dial out and receive calls with your Virtual Landline solution. It also allows you to instantly divert calls, choose which landline number you want to dial out with and more.

If you tell it to, yes. A better way to get the most out of your Virtual Landline is to add it to various web listing applications.

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